The transition from old to new technology can be a scary thought, but as times change it is also time to switch from paper to a real-time, data-driven software solution. Paper-based methods require a security officer to conduct guard tours using a notebook and write down any incident they come across. An upgraded guard tour system simplifies the process by getting rid of personal notebooks and eliminating the need to keep data in paper format. But besides the obvious ‘no more paper’ reason, let’s look at five additional reasons why you should upgrade your guard tour system.
Reason #1 – NFC Technology is Here to Stay
At sites all over the world, officers conduct constant patrols and require simple means to confirm presence or compliance. Near Field Communications (NFC) functions are available on almost all new Android smartphones. Within seconds, data associated with the tags are displayed, transmitted and compiled triggering a variety of recording, reporting and notification processes. Tags cannot be spoofed or copied like their counterpart barcodes. Android devices are becoming more ruggedized, less expensive and easier to operate. With NFC tags, a company or contractor can sustain a variety of guard tour processes, asset inventories or compliance processes augmented with pictures, video clips, and text. Some platforms even allow you to set GPS coordinates for each tag ensuring that no tag is scanned outside its designated location. NFC is an essential element of the security manager’s toolkit and security operations alike.
Reason #2 – You Have GPS, Now What?
Use technology’s power to leverage staffing resources, accelerate service delivery, and improve productivity. Take advantage of synergies between more efficient GPS-enabled devices and proactive software tools to track tasks, responders, and outcomes. Dispatchers immediately identify available mobile patrol units while documenting tasks and initiating service requests. A state-of-art guard tour system locates responders who can be tracked as they accept new assignments, while they travel to sites, and then automatically compiles information to verify completion and compliance. Data is immediately secured and instantly reported using customizable forms, schedules, and distribution lists; features you control.
Reason #3 – You Want Lone Worker Safety Features but Don’t Want to Pay Extra for Them
The cost of regular wireless services – voice, push-to-talk, and data – will balloon out of control when adding features and third-party solutions to support safety and compliance mandates. Give your officers an integrated solution that links programmable safety features to the same software that supports routine incident reporting, daily activity alerts, post order distribution, and messaging. A workforce management platform enables, manages and reports a variety of Lone Worker features creating not only a real-time response and support capability but an audit trail to prove that measures were taken to keep officers safe. You can’t get this from wands or key-operated technologies, none of which work in real time.
Reason #4 – Real-Time Means Right Now
Old technology never tells you what’s wrong when it happens, which keeps you behind the response curve. Make the switch to real-time data collection, real-time information sharing, and real-time situational awareness. Post Orders can be updated and distributed immediately. Security officers read new Post Orders – and you know they did – quickly. Operations managers can see the status of mobile workers in a different building, across town, or twelve-time zones away. KPIs can be gathered, shared and analyzed. Forms, features, and functions can be customized, changed and deployed. Let technology tell you if your expectations are met. Give stakeholders accurate feedback, timely reports, and meaningful information.
Reason #5 – It’s Not as Expensive as You Think
By focusing on strategic objectives, whatever they are to you and your organization and in any combination – retention, business growth, productivity or profitability – upgrading to a truly integrated real-time, data-driven solution comes down to numbers and more questions. Does the financial commitment pay off? What’s my real ROI? How does this scale as needs expand? How does this adapt as requirements change? Trackforce has the answers, schedule a demo to learn more.