When security officers perform their assigned tasks, it’s up to the supervisor and manager to ensure personnel are performing up to procedures and contract requirements. Yet – what happens when those set standards are not enforced? Or worse – are not acted on? When security personnel are tasked with performing critical measures based on set requirements and procedures, and fail to do so, it opens a flood gate for compliance and financial vulnerabilities with the potential to harm others, risk damaging your company’s reputation, and the loss of contracts. Let’s take a look at a few issues companies must address to maintain internal security and safety.
Tracking High-Stake Equipment
A typical day for a security company involves tracking not only guards during tours among multiple sites, but also involves ensuring company-owned equipment are returned just as easily as when they were checked out. Whether your security operations require employees to use company owned, such as a phone, vehicles, fire arms accurate record keeping is essential. For those monitoring company owned equipment, a higher risk is taken on behalf of the company name if anything were to go wrong – or missing. Equipment tracking can be as simple as creating training modules that direct security personnel on how to handle specified items. Tagging items of high-stake will help supervisors track to whom the equipment was checked out to and when it is required back.
Safely Monitoring Company Issued Weapons
Safety and security vulnerabilities are most impactful when deadly weapons are in the hands of any person, regardless of training. Those touring areas that are in direct contact with the public hold the most accountability – and risk – to the company and among security personnel. While trust is essential, it’s the human element that poses the most risk. Unintentional human errors, fear of disciplinary action for mistakes, or failure to follow standard procedures are only but a few reasons why security vulnerabilities are not accounted for. Support for security supervisors and managers starts before developing policies in which weapons are given to licensed security officers. Here are five essential directives to ALIGN your company action plan with your security personnel:
Align set policies with military-level safety tactics
Leverage technology to fill in natural human-error gaps
Investigate security personnel background, personal histories, and updated firearm permit before allowing weapon use
Gain trust among the public with strong company values and intent
Network among security personnel and stakeholders to identify areas for improved communication and continued education
Support for security supervisors and managers starts before developing policies in which weapons are given to licensed security officers.
Performing Accurate Background Checks
Security managers tasked with hiring guards know to keep everything fair and practical for current employees and job applicants. Hiring managers are required to receive written consent from job applicants or current employees before conducting any check, including an applicant’s social media profile. Reviewing an applicant’s background for any obvious red flags, such as a previous history of violence or assault, must be seriously considered before approving a candidate for employment – especially if the job requires the handling of equipment, such as weapons. It’s better to be safe than to risk lives and company values.
Resources for Asset Tracking and Pre-Employment Background Checks
Contact us for more information on how to use technology to fill in the human-error gap and to ensure security personnel are complying with your set security standards.