The Challenge – Meet the Security Demands of the Modern World
Historically, Airbus had used different security reporting solutions to manage incident reporting across Europe. However, with the availability of new technology and the changing nature of potential threats, they wanted to adopt a solution that could meet the demands of the modern world.
It was essential for Airbus that this new solution would seamlessly connect their agents, supervisors, and management across the global organization. For this reason, Airbus knew that they would require features such as real-time reporting, geo-localization, lone worker protection, data storage across Europe, and a provider that would act as a partner to them along this journey.
“What we really appreciate is Trackforce’s responsiveness to Airbus’s many requests and we have established a relationship of trust, making Trackforce a true partner.”
MICHEL SOTO – Corporate Security Project Manager
Using Trackforce as a Solution
After a call for tender and proof of concept, where different offerings were tested across numerous Airbus sites throughout Europe, Trackforce was chosen as the provider for Airbus.
“Trackforce made the difference by accompanying us to all of our European sites to help with the proof of concept and by committing to dedicating a focal point in their Customer Success department to Airbus throughout the deployment.” – MICHEL SOTO · Corporate Security Project Manager
Trackforce’s Customer Success team helped Airbus get started and was there every step of the journey, including during post-implementation activities such as staff training.
“As each site had its own particularities, Trackforce did its utmost to offer support for the challenges faced by operational staff by proposing innovative solutions or by developing their tool accordingly.” MICHEL SOTO · Corporate Security Project Manager
The Results
Efficient, productive, and cost-effective guard operations
Since implementing Trackforce, Airbus now has one single platform that connects its security guards, supervisors, and management across its organization.
By utilizing TFV features like real-time reporting, geo-localization and lone worker protection, Airbus has been able to ensure that its security guard operations are more efficient, productive, and cost-effective.
Airbus has also successfully integrated Trackforce with other management tools providing the organization with further worldwide coverage. Additionally, it has been able to decommission legacy tools enabling them to cut costs and create savings.
About Airbus
Founded in the 1960’s, Airbus is a leader in designing, manufacturing, and delivering aerospace products, services, and solutions to customers worldwide.
With over 130,000 employees and as the largest aeronautics and space company in Europe, Airbus is at the forefront of the global aviation industry.
